2021 Build Application 

Service Address*

 


INTERNET

Complete this section if you are applying for internet service. Skip to the next section if you do not want internet service.

2 year term. Includes: router, home WiFi and 10 emails.

Call for higher speeds. Availability will be determined by a site survey.

Email Addresses

Minimum 8 characters, maximum 512 characters. At least one uppercase letter, one lowercase letter, one number and one special character. Special characters allowed are as follows: @ - _ . $ , % & ! # *

Additional Email Addresses

Minimum 8 characters, maximum 512 characters. At least one uppercase letter, one lowercase letter, one number and one special character. Special characters allowed are as follows: @ - _ . $ , % & ! # *


 

Computer System

Minimum Requirements: Memory: 512 MB of RAM; PC OS: Windows XP; MAC OS: OSX; Must have an ethernet card.

Recommended: Memory: 1 GB or More; PC OS: Windows Vista or 7; MAC OS: OSX 10.6

We do not support any PC operating system older than Windows XP.

 TELEPHONE Complete this section if you are applying for telephone service. Skip to the next section if you do not want telephone service.Residential Phone Service: $24.79 Includes 100 minutes of toll on the first line. Can keep your current number.

To transfer current phone number to PFN:

 



dynamicTV

Complete this section if you are applying for dynamicTV service. Skip to the next section if you are not applying for dynamicTV.

Broadcast Basic is required for dynamicTV if no other PFN Internet is taken.

Each TV requires a set top box. One whole home DVR and one receiver are included with the initial installation.

Premium Channels

Additional Channels are available. Call for pricing.

2020 NEW CONSTRUCTION

A deposit of $50.00 is needed to be placed on New Construction waiting list. A $100.00 bill credit will be applied to your account following activation. If PFN does not receive enough interest in construction neighborhoods to complete build, the $50.00 deposit will be returned. Deposits are non-refundable if no services are taken following construction completion.

 CUSTOMER SERVICE AGREEMENT

Please Read Carefully

I understand and acknowledge that continued use of Pocahontas Fiber Network's Services constitutes acceptance of the Terms of Service, Acceptable Use Policy and other important policies posted on Northwest's website www.ncn.net. I agree it is my responsibility to read these policies and comply fully with their terms. I further understand the policies and pricing of Northwest's Services may change from time to time upon 30 days notice. The Service is provided on an "AS IS" and "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. If service is cancelled and equipment is not returned in working order within 10 business days, customer agrees to pay an equipment charge.