RESIDENTIAL FIBER Internet, Telephone & dynamicTV Application

 

Service Address*

Billing Address

 


INTERNET

Complete this section if you are applying for internet service. Skip to the next section if you do not want internet service.

2 year term. Includes: router and home WiFi, 10 emails, and FamilyWebFilter. *prices include tax

Call for higher speeds. Availability will be determined by a site survey.

Email Addresses

Minimum 8 characters, maximum 512 characters. At least one uppercase letter, one lowercase letter, one number and one special character. Special characters allowed are as follows: @ - _ . $ , % & ! # *

Click here for more information regarding these options.

Virus filtering and Business Web Filter are included free with each account.  The filtering activation fee is waived if connected at the time of internet installation.  There is a $25 activation fee for Business Web Filter if activated later.

Additional Email Addresses

Minimum 8 characters, maximum 512 characters. At least one uppercase letter, one lowercase letter, one number and one special character. Special characters allowed are as follows: @ - _ . $ , % & ! # *


 

Computer System

Minimum Requirements: Memory: 512 MB of RAM; PC OS: Windows XP; MAC OS: OSX; Must have an ethernet card.

Recommended: Memory: 1 GB or More; PC OS: Windows Vista or 7; MAC OS: OSX 10.6

We do not support any PC operating system older than Windows XP.

 


TELEPHONE

Complete this section if you are applying for telephone service. Skip to the next section if you do not want telephone service.

Residential Phone Service: $24.79
Includes 100 minutes of toll on the first line. Can keep your current number.

Port Information

911 Information

 



dynamicTV

Complete this section if you are applying for dynamicTV service. Skip to the next section if you are not applying for dynamicTV.

*prices include tax

Each TV requires a set top box. One whole home DVR and one receiver are included with the initial installation.

 



PAYMENT INFORMATION

For automatic bank deduct and credit card payments, click here to download the form to mail.
Credit Card | Bank Deduct
Please complete the form and mail it to: Northwest Communications, 844 Wood St., Havelock, IA 50546.

Customer Service Agreement

I understand and acknowledge that continued use of Pocahontas Fiber Network's Services constitutes acceptance of the Terms of Service, Acceptable Use Policy and other important policies posted on Northwest's website www.ncn.net. I agree it is my responsibility to read these policies and comply fully with their terms. I further understand the policies and pricing of Northwest's Services may change from time to time upon 30 days notice. The Service is provided on an "AS IS" and "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. If service is cancelled and equipment is not returned in working order within 10 business days, customer agrees to pay an equipment charge.